Privacy Policy

Ytravel, LDA recognizes the importance of protecting your privacy. This policy is designed to help you understand how we collect, use, and save the personal information you provide us.

By using this website and others associated with Ytravel LDA, you agree to the data practices described in this statement.

 

1. Scope of our Privacy Policy
This privacy policy covers this website as well as other sites that mention the same policy. Ytravel, LDA team respect your privacy and takes care of your personal data in accordance with the laws in force. The data will not be taken care of for any purposes other than those specified here. Ytravel, LDA team reserves the right to update or modify its Privacy Policy at any time, in particular, in order to adapt it to legislative changes.The data controller is:

Ytravel, LDA
Rua Mina do Lenhite L9 nº60 R/C Esq 2415-524 Leiria
Phone number: +351911122293
E-mail address: info@a2z.pt

2. . For what purposes are personal data of the User collected?
The data collected in the forms on the website are intended solely for the processing of user requests and will be kept for as long as we maintain a contractual relationship with you, and will not be used for any other processing. Ytravel, LDA may collect data online and offline for the following purposes:

Purposes Examples
Communication of Products, Services and Sales - Communication or sale of new products or services
- Adaptation and development of new products or services
Customer and service management - Managing contacts, information, or requests
- Invoicing, collection, and payment management
- Customer experience management
- Provision of accommodation and transport services
Accounting, Fiscal and Administrative Management - Accounting, invoicing
- Tax information, including sending information to the Tax Authority
Risk prevention - Communications with emergency contacts
- Sharing of food restrictions with suppliers, in case the provision of services includes meals
- Sharing medical information with the various entities, if necessary
- Response to judicial, regulatory and supervisory entities

Whenever there is no specific legal obligation, the data will be processed only for the period necessary to fulfill the purposes that motivated their collection and preservation and always in accordance with the law, the guidelines and decisions of the CNPD.

3. Does the Ytravel, LDA team use the personal data collected for Direct Marketing?
In the context of Customer Management and Service Delivery, the personal data collected will be transmitted to subcontractors that are companies that support the execution of services, with the sole and exclusive purpose of performing and executing the services purchased by the customer.
Within the scope of this website, the above-mentioned subcontractors may be based or have as their place of business a country inside or outside the European Union. The transfer of personal data to third countries, where applicable, is necessary for the performance of the contract.
The subcontractors have given guarantees of compliance with the applicable rules on personal data protection.

4. Where is the User's data stored?
A equipa da Ytravel, Lda. guarda os dados dos seus clientes e Utilizadores nos seus servidores localizados na União Europeia. Estes servidores são protegidos e mantidos de acordo com os mais elevados standards de segurança, por forma a respeitar as leis de privacidade aplicáveis. Caso deseje ser removido da nossa base de dados, poderá exercer esse direito, contactando-nos através dos diversos meios disponíveis no site.

5. Does the Ytravel, LDA team uses cookies on its website?
O website da Ytravel, Lda. utiliza cookies em determinadas áreas. Os cookies são ficheiros que armazenam informações no disco rígido ou browser do Utilizador, permitindo que os websites o reconheçam e saibam que já os visitou anteriormente. O Utilizador pode configurar o seu browser para recusar os cookies, porém nesse caso, o website ou partes do mesmo podem não funcionar corretamente. Os cookies são utilizados para monitorizar e analisar a utilização do website, permitindo à equipa da Ytravel, Lda. proporcionar a melhor experiência de utilização.

6. Can I at any time withdraw or change my submitted consent statements?

Through the specified communication channels you can also request the following information:.
  1. Access to personal data [By submitting an access request, you will be provided with access and details of the personal data processed by Ytravel, LDA].
  2. Rectification of personal data [If your personal data is incomplete or incorrect, you may request it to be corrected].
  3. Right to be forgotten [By exercising your right to be forgotten, Ytravel, LDA will, unless we are prevented from doing so for legal reasons, delete your personal data].
  4. Portability of personal data [By requesting the portability of your personal data, you will receive, the personal data you have provided which is processed on the basis of your consent or the performance of a contract].
  5. Objection to the processing of personal data [For reasons relating to your particular situation, you have the right to object to the processing of your personal data by Ytravel, LDA carried out on the basis of legitimate interest or in relation to direct marketing.].
Revocation of consent to treatment [If you revoke your consent to treatment, Ytravel, LDA will remove your consent from the activity you specify].
Upon full withdrawal of my declarations of consent, my customer profile will no longer be processed and I will no longer receive Marketing communications. 
 

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